Legal

Privacy Policy

Your trust matters to us. This policy explains what information SuccessTracker collects, how we use it, and the choices you have when you use our website or services.

Last Updated: 24 July 2026

1. Introduction

SuccessTracker ("we", "our", "us") operates a home tuition platform connecting parents and students in Jaipur with verified, experienced tutors. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, submit an enquiry, or book a demo class with us. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out a demo booking or counselling form, contact our team, or communicate with us via phone or WhatsApp. This may include:

  • Contact details — such as your name, phone number and email address.
  • Student information — such as class/grade, subjects of interest, and learning preferences.
  • Location details — such as your area within Jaipur, to help match you with a suitable tutor.
  • Communications — records of enquiries, messages or feedback you share with us.

We do not knowingly collect sensitive personal information such as payment card details, government ID numbers or health records through this website.

3. How We Use Information

We use the information we collect to:

  • Match students with suitable, verified home tutors.
  • Schedule demo classes and respond to enquiries.
  • Provide academic counselling and ongoing learning support.
  • Communicate updates, confirmations or important service information.
  • Improve our website, services and overall parent experience.

We do not sell your personal information to third parties, and we only use your details for purposes directly related to providing our home tuition services.

4. Cookies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve overall performance. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.

5. Third-Party Services

We may use trusted third-party services to help us operate our website and communicate with you, including:

  • Website hosting and backend infrastructure providers.
  • WhatsApp Business, for chat-based communication if you choose to contact us that way.
  • Google Fonts and similar services, for website typography and performance.

These third parties only receive the information necessary to perform their function and are expected to handle it responsibly. We do not control the privacy practices of external services linked from our website and encourage you to review their own policies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are intended to be used by parents and guardians on behalf of their children. While we collect student-related information (such as class and subject preferences) as part of arranging home tuition, this information is provided to us by a parent or guardian, not directly by the child. We do not knowingly collect personal information directly from children without parental involvement.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to any legal or operational requirements.
  • Withdraw consent to future communications from us at any time.

To exercise any of these rights, please contact us using the details below.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

10. Last Updated

This Privacy Policy was last updated on 24 July 2026. We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page.

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